When will my order arrive?
If you live in Europe, your package should arrive within 3-7 business days after successful payment.
If you live on any other continent than Europe, your package should arrive within 10-20 business days after successful payment.
Why hasn’t my package arrived?
If your package has exceeded the above-standing orientations, please contact our office at firstname.lastname@example.org including your full name, address and order number.
What size should I choose?
SOLOSOCKS™ are unisex and comes in two different sizes: 36-40 and 41-46. We recommend that you choose your size in socks according to your shoe size.
If you are a 40-41 then pick the smaller socks (36-40) and if you are a 41-42 pick the larger socks (41-46).
The UK sizes are converted to the following:
Male EU // UK
36-40 // 4-7
41-46 // 7-13
Female EU // UK
41-46 // 4-8
41-46 // 8-13
What is Combed Cotton
Combed cotton is a specially processed cotton where the short fibbers of cotton are eliminated to increase the quality, softness and durability of the cotton.
SOLOSOCKS™ are made of finest organic combed cotton. Natural cotton feels more convenient however demands careful treatment. You shall not wash your SOLOSOCKS™ with temperature over 40ºC.
What is hand linked toe seam?
The toe part on an ordinary sock is usually sewn by a sewing machine, which normally makes the toe seam thicker and inconvenient.
Hand-linking is a demanding technic where each single thread on the toe and the sock foot are linked manually. It makes toe seam totally flat and comfortable.
Usually this work is done by professional workers. The paradox about the manual hand-linking technic is that it can be harmful for the professional workers’ eyes.
For SOLOSOCKS™ we have chosen ultra-modern Italian machines that provide machinery hand-linking. As such we managed to avoid the harm but kept the hand-linking quality.
Are SOLOSOCKS™ Quality Controlled?
SOLOSOCKS™ undergo various quality control processes of our own and some external vendors and institutions.
We choose only European certified suppliers, which means all production steps from cotton production to yarn and dying processes are periodically controlled by the relevant institutions and authorities.
My SOLOSOCKS™ are not similar?
That’s the purpose of the concept…
My SOLOSOCKS™ keep going missing?
Good thing you have 7 of them.